Welcome to U2F Zero CH!

Thank you for your interest in our distribution of the U2F Zero token in Europe.

The distribution is provided as a service by U2F Zero CH (sole proprietorship), located at Holzgasse 3, 8001 Zurich, Switzerland.

By using our services, you are agreeing to these terms. Please read them carefully.

Countries Served

We sell and ship the U2F Zero token to the following countries exclusively: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greenland, Hungary, Ireland, Iceland, Italy, Lithuania, Luxembourg, Malta, Macedonia, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Turkey, Ukraine, United Kingdom.

Payment Options

We offer payment via Stripe or Paypal.

Shipping Options

We use Swiss Post for shipping. You have the option of Swiss Post PRIORITY (included in listed price of CHF 15), or, if you wish for a tracking code, Swiss Post PRIORITY Plus for an additional charge of CHF 5 per order. For the latter, your order will be tracked via https://u2fzero.aftership.com.

Shipping Policy

If your U2F Zero arrives in damaged condition (or missing), please send an email to [email protected] with a photo of the issue (if possible/applicable) within two weeks of receiving your shipment, and let us know if you prefer:

a) a replacement token (fully free of cost)

b) a full refund (including our shipping costs)

Return and Refund Policy

If you wish to return your token, simply send an email to [email protected] informing us of your wish, and return the token (on your costs) within two weeks by mail to our address listed below. We will refund your price paid, minus the shipping costs incurred by us.

Cookie Policy

This site uses three kinds of cookies:

a) Site cookies: Session cookies are used for basic site functionality (e.g., login status if you have an account).

b) Cookie consent cookie: To prevent asking you to accept our cookies every time you visit, we drop a cookie to record your acceptance of these cookies itself. This is a little absurd :))

c) Tracking cookies: We use Google Analytics and its cookies to understand where our traffic originates and refers from.

If you distrust Google, please use a tool such as the uBlock Origin ad blocker or Google's official opt-out browser add-on to prevent calls to Google's analytics servers.

Third Parties

This site is hosted behind Cloudflare for DDoS protection, which generates some statistics and injects the cookie consent and Google Analytics tracking. Your payments will be handled by either Stripe or Paypal, depending on your choice at checkout. The email you use for order confirmation and post-sale service may be shared with Trustpilot to enable you to rate your shopping experience. If you order with shipping option of Swiss Post PRIORITY Plus, your tracking code will be shared with Aftership. The site itself is hosted on a Hetzner cloud instance, so theoretically they also have access to your supplied data :)

GDPR Data Deletion

We use the Saleor framework and hence offer its level of GDPR compliance.

Inquiries, Requests, Complaints

Please contact us at any time either by email to [email protected], or by mail to our address listed below.

Postal Address

U2F Zero CH

c/o Nicolas Stalder

Holzgasse 3

8001 Zurich